This video will walk you through the delivery process for photovoltaic (PV) orders in the North American region. If you have any questions along the way, don't hesitate to reach out.We'll cover six key sections in this video. Let’s jump right in and explore the ins and outs of our PV order delivery process!First up, let’s talk about the core responsibilities of our PV order Dept. We handle price reviews, forecast analysis, material prep, order fulfillment, and inventory management. Surprised by how much we cover? You’re not alone!Meet our Americas Delivery Team. I focus on forecast accuracy, on-time delivery, resource coordination, and risk mitigation. In North America, we split responsibilities by product type: Joanna manages centralized products, and Jenny handles string products. Jenny also oversees deliveries in the AndeLet’s dive into PV products. We categorize them into two main streams: Distribution Sales and Direct Sales (which account for 97% of our shipment volume and value). Our focus today? The Direct Sales order delivery process. Just a heads-up: we’ve classified SG125HV/20HX under Distribution Sales to avPV sales orders mirror this split, with one key addition: Intercompany Sales Order Stocking. This is all about pre-stocking standard products in subsidiary warehouses to speed up deliveries and boost customer satisfaction. Direct Sales Orders—also known as Utility Sales Orders—are for custom solutioNext, let’s discuss lead times. Our evaluation window runs from contract creation in C4 to the DAP (Delivered at Place) date. Delivery timelines vary: 24 weeks for intercompany stock orders, 32 weeks for SG350HX, and 33–36 weeks for standard SG4400UD-MV. Special configs? We handle those on a case-byTo clear up any confusion on lead time calculations, we’ve included a detailed breakdown of each stage. Joanna updates this monthly, so you’ll always have the latest info.Before we get into the delivery process, let’s map out our trade routes. Customers sign contracts with our subsidiaries (SG USA and SG Canada), and we source from HQ, Hong Kong, or Thailand. Distribution orders typically use the SGHK-to-SGUSA route via our HQ factory. Direct Sales order? They can foRemember intercompany stocking? Here’s the 6-step process: annual forecasting, raw material prep, PO creation, order production, pre-shipment checks, and stock-out. Key takeaway? Setting the right safety stock levels is crucial to avoid excess warehousing costs.Direct Sales orders follow a 9-step journey: sales forecasting, materials prep, pre-contract reviews, C4 contract creation, SPO placement, BOM design approval, procurement, pre-shipment checks, and final dispatch.